Terms of Service
Last updated: 8/2/2025
These Terms of Service ("Terms") govern your use of the USPS Media Mail Manager Shopify application ("App", "Service") provided by us ("Company", "we", "us", or "our").
By installing or using our App, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not use our App.
1. Description of Service
USPS Media Mail Manager is a Shopify application that:
- Calculates USPS Media Mail shipping rates for eligible products
- Manages product eligibility for Media Mail shipping
- Integrates with Shopify checkout to display shipping options
- Provides real-time rate calculation using official USPS pricing
2. Eligibility and Account Requirements
- You must have a valid Shopify store to use this App
- You must be authorized to make decisions for your Shopify store
- You must be at least 18 years old or the age of majority in your jurisdiction
- You must provide accurate and complete information during setup
- You are responsible for maintaining the security of your Shopify account
3. Your Responsibilities and Compliance
USPS Media Mail Compliance
- Eligibility Verification: You are solely responsible for ensuring that products marked as Media Mail eligible actually qualify according to USPS regulations
- Regulatory Compliance: You must comply with all USPS Media Mail rules and restrictions
- Accurate Information: You must provide accurate product weights, types, and descriptions
- Legal Consequences: Any violations of USPS regulations are your responsibility, not ours
Proper Use
- Use the App only for legitimate business purposes
- Do not attempt to manipulate or abuse the shipping rate system
- Do not use the App for any illegal or fraudulent activities
- Maintain accurate product information and settings
4. Prohibited Uses
You may not use our App:
- To ship non-Media Mail eligible items using Media Mail rates
- To violate any USPS regulations or postal laws
- To engage in fraudulent or deceptive shipping practices
- To interfere with or disrupt the App's operation
- To reverse engineer or attempt to extract our source code
- To use the App in any way that could damage our reputation
5. Service Availability and Modifications
- Availability: We strive to maintain 99.9% uptime but do not guarantee uninterrupted service
- Maintenance: We may perform scheduled maintenance with advance notice when possible
- Updates: We may update or modify the App to improve functionality or comply with regulations
- Dependencies: Service depends on USPS API availability and Shopify platform functionality
- Discontinuation: We reserve the right to discontinue the service with 30 days' notice
6. Pricing and Payment
- App Fees: Current pricing is displayed in the Shopify App Store
- Billing: Charges are processed through Shopify's billing system
- Changes: We may change pricing with 30 days' advance notice
- Refunds: Refunds are handled according to Shopify's refund policies
- Taxes: You are responsible for any applicable taxes
7. Intellectual Property
- Our Rights: We retain all rights to the App, including source code, design, and functionality
- Your Rights: You retain all rights to your store data and product information
- Limited License: We grant you a limited, non-exclusive license to use the App for your business
- Restrictions: You may not copy, modify, distribute, or create derivative works of the App
- Trademarks: USPS and related marks are trademarks of the United States Postal Service
8. Disclaimers and Limitations of Liability
Service Disclaimers
- AS-IS BASIS: The App is provided "as is" without warranties of any kind
- Rate Accuracy: While we strive for accuracy, shipping rates are estimates and may vary
- USPS Changes: We are not responsible for changes to USPS policies or pricing
- Third-Party Services: We are not responsible for USPS service disruptions or delivery issues
Limitation of Liability
- Maximum Liability: Our total liability shall not exceed the amount you paid for the App in the last 12 months
- Excluded Damages: We are not liable for indirect, incidental, or consequential damages
- Business Losses: We are not liable for lost profits, revenue, or business opportunities
- Compliance Issues: We are not liable for your violations of USPS regulations
9. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
- Your use of the App in violation of these Terms
- Your violation of USPS regulations or postal laws
- Inaccurate product information or Media Mail eligibility settings
- Any disputes with your customers regarding shipping
- Your violation of any third-party rights
10. Termination
Your Right to Terminate
- You may uninstall the App at any time through your Shopify admin
- Upon uninstallation, all your data will be deleted within 30 days
- You remain responsible for any charges incurred before termination
Our Right to Terminate
- We may suspend or terminate your access for violations of these Terms
- We may terminate the service entirely with 30 days' notice
- We may immediately suspend access for suspected fraudulent activity
11. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the App, to understand our practices.
- We collect only essential data needed for App functionality
- We do not store customer personal information
- We use industry-standard security measures
- Data is deleted when you uninstall the App
12. Support and Contact
For support questions or technical issues, please contact us through:
- The support channels provided within the App
- The Shopify Partner Dashboard
- The contact information listed in the Shopify App Store
We strive to respond to support requests within 2 business days.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or your use of the App shall be resolved in the appropriate courts.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the App after such changes constitutes acceptance of the new Terms.
15. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the use of the App and supersede all prior agreements and understandings.
By using USPS Media Mail Manager, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.